Map your call flow
Your call volume, scheduling stack, and where calls are falling through today.
Aria covers you 24/7. Missed calls go to zero, and the bookings you were losing come back.
Follow a single patient booking, from ring to calendar to call log.
Thanks for calling. This is Aria. How can I help you today?
Hi, I’d like to schedule my first appointment. I found you on Google.
Happy to help. Is this for a new patient exam, or something specific like a cleaning?
A new patient exam. I haven’t been in before.
I have Tuesday at 2:30 PM or Thursday at 10:15 AM open. Which works better?
Tuesday at 2:30 works for me.
Perfect. Can I confirm your name is Sarah?
Yes, Sarah Kim.
Booked in your PMS · Tue 2:30 PM · SMS sent
Call centers take messages. Generic AI phones route calls. Glace completes the booking inside your practice workflow.
| Glace AI Front Desk | Answering service | Generic AI phone | |
|---|---|---|---|
| Answers 24/7 with natural voice | ✓ | ✓ | ✓ |
| Books into your calendar / PMS | ✓ | Message only | Partial |
| Live transcripts & call export | ✓ | Varies | Varies |
| Custom call intent tags | ✓ | No | Varies |
| Self-serve settings your team can update | ✓ | No | Varies |
| Healthcare-specific workflows & escalation | ✓ | Varies | No |
| You approve scripts before go-live | ✓ | Varies | Varies |
| Online booking in the same system | ✓ | No | No |
| Connected to marketing attribution | ✓ | No | No |
| HIPAA BAA before launch | ✓ | Varies | Varies |
No disruption to how you work today. We map your workflows, configure the agent, and test edge cases together before the first patient hears it.
Your call volume, scheduling stack, and where calls are falling through today.
Visit types, escalation rules, and integrations. Your team reviews and approves.
Test real scenarios, sign the BAA, and turn on. Patients book while your team stays in control.
Marketing and Lead Gen fills your calendar with demand, then the AI Front Desk converts it.
Talk to Aria above, or book a short call. We will walk through your call flow, integrations, and what a pilot looks like.
Book a call